Privacy Policy

Optimized Carpet Cleaning & More ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when using our services.

1. Information We Collect

We may collect the following types of personal information from customers:

Name, address, phone number, and email address
Payment information (processed securely through third-party providers)
Service preferences and history
Any other information you voluntarily provide

2. How We Use Your Information

We use the information collected to:

Provide and improve our cleaning and restoration services
Schedule and confirm appointments
Process payments and send invoices
Respond to customer inquiries and provide support
Send promotional offers, service updates, or important notices (you can opt out at any time)
Comply with legal requirements

3. Information Sharing and Security

We do not sell, rent, or trade customer information to third parties.
We may share information with service providers or business partners who assist in delivering our services (e.g., payment processors, marketing platforms), but they are required to keep your information secure.
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4. Data Retention

We retain customer information only as long as necessary to fulfill business and legal obligations. If you wish to request deletion of your data, please contact us.

5. Customer Rights

You have the right to:

Request access to the personal information we hold about you
Correct or update your information
Opt out of marketing communications
Request data deletion (subject to legal and business obligations)

6. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on our website with the updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Optimized Carpet Cleaning & More
515 Enterprise St. North #100 (Aberdeen, SD 57401)
OptimizedCarpets@gmail.com
605-290-3957

By using our services, you agree to the collection and use of your information as outlined in this policy.